Frankurt am Main, Germany contact(@)

General terms and conditions (GTCs)

Area of application

For legal transactions and legal acts with the Institute for Schema Therapy Frankfurt, Alt-Niederursel 69, 60439 Frankfurt am Main (hereinafter referred to as "IST-F"), the following General Terms and Conditions of IST-F (AGBs/GTCs) apply. See the applicable data protection policy of IST-F in german. Terms and conditions of the customer/course participant that deviate from these terms and conditions do not apply. Counter-confirmations of the customer/course participant with reference to his own terms and conditions of business or purchase are expressly rejected. Deviations from this require written confirmation by IST-F.

  • Conditions of participation

    Conditions of participation



    Conclusion of contract

    Registration for any IST-F event or Training is made in writing using a form by letter, e-mail or by registration form via the website. With the registration, the customer submits a binding offer. IST-F will accept or reject the offer by email confirmation. A confirmation of receipt, if sent beforehand, does not constitute a contractual relationship. From the registration on, communication will be conducted exclusively by e-mail to the e-mail address specified in the offer. The customer is therefore obliged to notify a change of e-mail address without delay.

    The contract is concluded by the written confirmation of registration and the receipt of the invoice (by email). If a registration cannot be considered, IST-F will inform the registrant* and offer a place on the waiting list or an alternative course. The number of participants* in a course or workshop is limited. Admission to the respective courses is made according to the selection criteria for the respective event or Training. With his/her registration, the participant assures that he/she is able to actively participate in the respective course due to his/her personal prerequisites. With his/her registration, the participant further assures that all his/her details are correct and that he/she will comply with the company and medical confidentiality obligation with regard to information concerning third parties that becomes known to him/her during the seminar.


    The participation fees include the costs for the event(s), the written documentation, the certificate of participation, the recording of the continuing education points for the chamber and the catering (for all-day events: two break caterings and one lunch). The fees are final prices, as the services of IST-F are exempt from VAT according to § 4 No. 21 a) bb) UStG.

    Terms of payment

    Reservation, invoice, terms of payment

    The participation fees are due upon receipt of the invoice at the latest by the stated payment deadline without any deductions. IST-F will keep the requested places free for the customer until the time of the stated payment deadlines. The customer is only entitled to participate in the event if the fees have been paid in full. The invoice sent shall contain the invoice number, the bank details and the date(s) of payment. The payment date is determined as follows: The amount determined as the final sum is due six weeks after having receidved the incoice. For bookings made at shorter notice within one month before the event or Training, the invoice amount is due immediately.

    Services of the institute

    The IST-F undertakes to fully conduct the courses and seminars in accordance with the contents of the respective invitations to tender in suitable rooms by qualified speakers. Furthermore, the IST-F provides the participants with written seminar materials (in part also in electronic form) and provides suitable beverages during breaks and lunch, if applicable. In addition, the IST-F undertakes to issue certificates in accordance with the requirements of the granting medical german association if continuing education points for these courses are granted by chambers in accordance with § 95 d SGB V (German Social Code, Book V) only for German participants. ISST-recognized certificates are also issued if the participants were present for the entire training course. If qualifications by scientific societies require a separate certification fee, this is included in the participant fee (in case of full participation and qualification service rendered).

    Withdrawal / Cancellation / Rebooking

    The participant can withdraw from the contract under the following conditions if the IST-F notifies the withdrawal/cancellation in writing by e-mail before the start of the event. The date of receipt of the withdrawal/termination notice by the IST-F is decisive.

    • In case of timely cancellation/termination more than one calendar month before the start of the event or Training, no costs will be incurred.
    • In the event of written cancellation/termination within 14 days prior to the start of the event or training, a cancellation fee of 50 percent of the participant fee will be charged.
    • If a registration is withdrawn on the day the Training begins, the full fee is generally due. If the withdrawal/cancellation is not made in due time or if the participant does not show up or shows up only temporarily, the participant is obligated to pay the full fee.
    • The non-attendance of individual teaching units does not entitle the participant to a reduction of the invoice amount.
    • The provision of a substitute participant in compliance with the respective selection criteria is possible after examination and confirmation by IST-F. No fee will be charged for this.
    • If a participant can move up from the IST-F waiting list, the participation fee will be waived or refunded.
    • The position of a substitute participant in compliance with the respective selection criteria is possible after review and confirmation by the IST-F. No fee will be charged for this If a participant from the IST-F waiting list can move up, the participation fee will be waived or refunded.
    • Free rebookings are only possible with prior written consent of the IST-F. If the seminar date is changed to a later date, the seminar fee is due on the original seminar date. This also applies analogously to seminar series.

    Special right of termination / Termination for cause

    The participant may withdraw from/terminate the contract for good cause. In the event of a proper withdrawal/cancellation for good cause, the participant may participate in an equivalent IST-F event for half of the full course fee or, after individual agreement, may make up the participation in a suitable, future IST-F event. An important reason is, for example, an unexpected serious illness, a serious accident of the participant or his/her relatives living in the household, but no operational reasons.

    The right to withdraw/terminate for good cause does not apply if the occurrence of the good cause was foreseeable at the time of registration for the seminar event. In the event of withdrawal for good cause, the participant undertakes - as soon as it is possible - to inform IST-F in writing and to provide suitable information and evidence upon request.

    Cancellation, suspension and rescheduling of courses

    The IST-F is entitled to withdraw from the contract for good cause, regardless of other reasons, in particular if there are not enough registrations for an event or if the event has to be cancelled due to circumstances for which the IST-F is not responsible. In the aforementioned cases, any participation fees already paid for the cancelled event(s) will be refunded in full. Participants are not entitled to any further claims, in particular claims for damages. The events will take place in the rooms specified by IST-F. The respective seminar locations will be communicated in good time before the start of the seminar.

    Change of lecturers and seminar rooms

    If, in rare exceptional cases, a change of lecturer/lecturer or seminar or course room becomes necessary, the change of lecturer, room and/or a shift in the schedule - provided that the overall quality of the event is not significantly impaired - shall not entitle the participant to withdraw from the contract or to reduce the fee.

    Participant's duty to cooperate

    The customer is obligated - upon request by the IST-F - to undertake all necessary acts of cooperation so that the IST-F can provide the contractually owed services. If the customer does not fulfill his obligations to cooperate, the IST-F is released from its obligations to the full extent. The obligations of the customer remain unaffected. The IST-F is entitled to exclude participants from further participation in special cases. In these cases, the IST-F is entitled to payment of the full participant fee.

    Warranty and guarantees

    IST-F does not provide any guarantee. It does not owe success in the provision of the contractual services. It renders the services owed according to the rules of the state recognized at the time of the events and to the best of its knowledge and belief. If, after the event has been held, circumstances change which may have an influence on the success owed under the contract in individual cases, the customer shall have no claims arising from this, unless IST-F is responsible for these circumstances.

    Copyright, right of use

    All documents and information stored on data carriers, which are made available to the customers within the scope of the events or for the preparation/follow-up of the events, are subject to the applicable copyright and may only be reproduced with the express consent of the lecturer. The customer receives a simple right of use. Image and sound recordings not approved in advance (especially during demonstrations, due to the associated violation of the personal rights of participants) are generally inadmissible and prohibited during the seminars and lead to immediate seminar exclusion with costs.


    IST-F is obliged to work to the best of its knowledge and belief. Liability is limited to intent and gross negligence. It does not have any obligation beyond this. The IST-F is only liable for gross negligence and intent. The liability in case of slight negligence applies exclusively in case of violation of main obligations. In this case, the IST-F's liability for damages is limited to 5,000.00 EUR, unless a higher amount is agreed upon separately and in writing. The aforementioned exclusion of liability also applies to slightly negligent breaches of duty by vicarious agents.

    Right of withdrawal

    You may revoke your contractual declaration in writing (by letter, fax, e-mail) within two weeks without giving reasons. The period begins at the earliest with receipt of this instruction. The timely dispatch of the revocation is sufficient to comply with the revocation period. The right of revocation expires prematurely if IST-F has begun with the execution of its service before the end of the revocation period.

    The revocation is to be addressed to:
    Dr. med. Eckhard Roediger
    Instiut für Schematherapie Frankfurt
    Frauenlobstraße 64
    60437 Frankfurt am Main

    Data storage

    By registering, the participant agrees to the handling and processing of personal data for the purposes of course and examination processing and to the sending of subsequent information in connection with events and publications. Publication for reference purposes requires the written consent of the participant. Your data will never be passed on to third parties by IST-F without your consent.

    Jurisdiction and place of performance

    Unless otherwise stipulated in the contract, the place of performance and payment is IST-F's place of business. The place of jurisdiction is Frankfurt am Main. The law of the Federal Republic of Germany applies to this contract.

    Subsidiary agreements

    Ancillary agreements must be made in writing to be effective.

    Severability clause

    Should individual provisions of this contract be or become invalid, this shall not affect the validity of the remainder of the contract. In such a case, the contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the objective and economic purpose of the original provision. The same shall apply if a provision should prove to be incomplete.

    * For the sake of better readability, only the masculine form of speech is used in these conditions, although all genders are of course meant equally.

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  • Terms of use & limitation of liability

    Terms of use & limitation of liability

    Copyright, right of use:

    All documents and information stored on data carriers, which are made available to the customers in the context of the events or for the preparation/follow-up of the events, are subject to the applicable copyright and may only be reproduced with the express consent of IST-F and the lecturer. The customer receives a simple right of use.

  • Privacy Policy

    User Information on data protection at IST-Frankfurt

    Dear interested visitors, training participants and other users of the services offered by IST-Frankfurt (IST-F),
    the protection of your personal data is important to us. According to the EU General Data Protection Regulation (DSGVO), we are obliged to inform you about the purposes for which our institute collects, stores or forwards data. The information also tells you what rights you have in terms of data protection.


    Responsible for data processing is:
    Director of the IST-F: Dr. med. Eckhard Roediger
    Address: Frauenlobstrasse 64, 60487 Frankfurt
    Contact details: Tel: 069-43 00 86 47, E-Mail: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein.

    Purpose of data processing

    For registrations, purchase of materials, registration or newsletter.

    Data processing is carried out on the basis of legal requirements in order to fulfill the service contract between you and the IST-F and the associated obligations and to inform you about offers from the IST-F.

    For the purchase of one of services is required to enter the name, address, qualification, as well as e-mail address and telephone number. Further information is voluntary. When registering for the newsletter, your e-mail address and the name entered will be used for sending the newsletter until you unsubscribe from the newsletter. You can unsubscribe at any time. By unsubscribing from the newsletter, you simultaneously revoke your consent to the use of your e-mail address for the purpose of our self-promotion. Both when ordering the newsletter and when unsubscribing, the IP address of the computer used is stored along with the time stamp. This serves as proof of subscription or unsubscription and to protect against misuse of the service.


    The deletion of data takes place within the framework of the statutory retention obligations and periods, taking into account the purpose limitation. The commercial or tax data of a completed fiscal year will be deleted in accordance with the legal regulations after ten or six years, unless longer retention periods are prescribed or required for legitimate reasons. Shorter deletion periods are applied in special areas (e.g. in case of longer inactivity on your part). If data is not affected by this, it will be deleted when the aforementioned purposes cease to apply.


    You have the right at any time to free information about the data stored about you, its origin and recipient and the purpose of storage. If applicable, you also have the right to have your data corrected, deleted or blocked. Please contact us at the address given in the imprint. We will be happy to answer any further questions you may have about our privacy policy and the processing of your personal data.

    Your data will be processed on the basis of your given consent in compliance with the legal regulations. You also have the right to complain to the competent supervisory authority for data protection if you believe that the processing of your personal data is not lawful.

    The address of the supervisory authority responsible for us is:

    Name: The Hessian Data Protection Commissioner.: Prof. Dr. Michael Ronellenfitsch
    Gustav-Stresemann-Ring 1; 65189 Wiesbaden
    Phone +49 6 11/140 80; Telefax: +49 6 11/14 08-900; E-Mail: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein.


    The legal basis for the processing of your data is Article 9 (2) h) DSGVO in conjunction with Section 22 (1) No. 1 b) Federal Data Protection Act. If you have any questions, please feel free to contact us.

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  • Imprint

    Institut für Schematherapie Frankfurt

    Responsible in the sense of the press law as well as the teleservice law:

    Dr. med. Eckhard Roediger
    Frauenlobstraße 64
    60487 Frankfurt/Main

    Telefon. : +49 (0)69 / 43008647
    Fax: +49 (0)69 / 43008649
    E-Mail: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein.

    Disclaimer: Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

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Our Mission

We want provide the best concepts for continuing professional development in Schema Therapy world wide.

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Our vision

Is the further development of schema therapy in the sense of a contextual and process-based method within behavioural therapy as well as schema therapy with couples. To achieve this, we offer a series of in-depth courses. We endeavour to create a community in which colleagues can exchange ideas, support each other and improve their practice through interaction.

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